Life Care Centers of America’sWhatever It Takes and Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our July 2017 winners:
Charley Wiley, maintenance associate at Life Care Center of Saint Louis, Missouri, went above and beyond his work responsibilities for a resident who wanted to buy a computer and find her long-lost son. He used his own money to purchase a tablet for the resident and taught her how to use it. The resident was able to find her children, including her son, on social media.
Cliff Clark, assistant nutrition services manager at Life Care Center of Coeur D’Alene, Idaho, made an incredible display of kindness when he donated 14 of his vacation days to a fellow co-worker. His co-worker had fallen ill, and Clark stepped up to the plate to do whatever he could to help – including giving her his days off to help her get the time she needed to go through treatment. He truly knows what it means to be a work family.
Sylvia Colvin, activities assistant at Life Care Center of Tucson, Arizona, built a special relationship with a resident. Colvin would take the resident out for lunch and encourage her to eat. They would visit, joke and tease each other. When the resident was nearing her final days, Colvin would stay by her side all night when her family couldn’t be there so that she would not be alone. On the day that the resident passed away, her family requested that Colvin be allowed to come say her goodbyes and would not allow the mortuary to take her until Colvin had the chance to do so.